Surface Matter works with some of the most exciting materials out there – from sheets made of recycled paper to panels that play with light. We bridge the gap between the creatives who push the boundaries of architecture and design and the makers who bring materials to life. 

Based from our office and materials library in London Fields, the Studio Manager manages the studio, external communications and customer support. 

Our Studio Manager keeps the studio organised, interesting and full of energy. We’re looking for someone who will take ownership of multiple projects and be the vital spark in our studio. The Studio Manager is always our biggest champion – boosting our voice, applying and shaping our brand online, in the studio, in meetings and at events. A hugely varied and exciting role, this is the perfect position for someone who wants to bring their creative and organisational skills and really take ownership of our materials studio. 

THE ROLE

  • Helping make our space a fun and inspiring place to be by welcoming visitors and clients, offering refreshments, discussing our company and our core materials
  • Developing and executing  interesting and inspiring material displays, events and collaborations to boost visits and engagement with our studio
  • Giving support to our clients - answering enquiries, offering samples and information, working through projects, making useful connections and troubleshooting any issues
  • Processing orders from quotation through to dispatch, delivery and after care, directing technical queries to the right team member if needed
  • Managing consumables like samples, packaging, stationery and promotional materials
  • Administrative support, streamlining processes and suggesting improvements, feeding into weekly and monthly reports
  • Creating and scheduling content for our social media, newsletter, events and website
  • Staying in touch with materials, architecture and design news  and events

WHO WE’RE LOOKING FOR

  • A great communicator, you’re a people person who’s comfortable communicating with people from different industries and cultures
  • You see problems as opportunities and you’re good at identifying and suggesting solutions
  • An eye for detail, you love systems, planning, prioritising and executing tasks and strategies
  • Some experience with CRM or ERP/sales systems, you like working on a Mac
  • Experience managing social media, newsletter and web content for a business
  • You have an appreciation for interiors, design, materials, making or manufacturing
  • Experience managing an office or studio a plus

If this sounds like the job for you, email your CV and a short note about why you’re a great fit to jane@surfacematter.co.uk